Meet Our Team

Bernard Ramos, President
As President of Educational Perspectives, Bernard provides strategic leadership and direction for the organization, advancing EP’s mission to serve as a trusted resource for the international education community. Bernard has presented at regional, national, and international conferences and has conducted credential evaluation training workshops for numerous institutions over the years. He previously served on the Board of World Chicago and as Chair of AACRAO’s Asian Pacific Island Caucus.

Bernard received his B.A. in International Studies from DePaul University and completed a Research Diploma on the EU Framework at Sciences-Po in Paris Institut D’Etudes Politiques de Paris.

Cheryl Zolotar, Director of Operations
As Operations Director, Cheryl oversees daily activities to ensure all office processes are running smoothly. Cheryl has been with EP since 2011. Prior to joining EP, she served as Assistant Director of PLAC/Registrar at Kaplan University.

Cheryl holds a B.A. in Communications from the University of Iowa and an M.S. in Management from Kaplan University.

Matthew Cwiklinski, Director of Evaluation Services
Matthew joins EP as Director of Evaluation Services, bringing over a decade of experience in education and international engagement. Prior to joining EP, he taught at various levels in the U.S. and South Korea, including ESL, middle and high school English and History, as well as undergraduate writing and rhetoric.

Matthew currently serves on the TAICEP AI Taskforce, where he contributes to the development of AI tools for use in credential evaluation. He is also Co-Editor of the NAFSA Rainbow SIG newsletter (2023–2025), reflecting his ongoing commitment to inclusive international education.

He holds a B.A. in Religious Studies from the University of Iowa—where he studied abroad in South India—and an M.F.A. in Nonfiction from Columbia College Chicago.

Jennelle Dronkers, Director of Communications
As Director of Communications, Jennelle serves as primary liaison between EP and its current and prospective institutional and organizational partners. In her role, she focuses on building and implementing outreach strategies to communicate EP’s not-for-profit public service mission. Prior to EP, Jennelle worked in international admissions for Navitas UK and, more recently, served as an international student advisor at Loyola University Chicago.

For more information on setting up a partnership with EP please contact Jennelle.

Jennelle holds a B.A. in English from Florida State University and an M.A. in Journalism from Brunel University London.

Esteban Torres-Medina, Evaluation Unit Manager
Esteban has worked at EP since 2021 and manages the daily operations of the Evaluations department, which assists many of EP’s individual applicants, as well as other client partners. While interested in learning all countries’ educational systems, Esteban has a keen interest in Latin American, Turkish, and French educational systems. Prior to working at EP, Esteban worked as a Test Center Administrator and in the education sector, as an English and Language Arts instructor and private tutor for students ranging from kindergarten to community college.

He holds a B.A. in English Literature from San Francisco State University and an M.A. in English Studies - Critical Theory from the University of Illinois at Chicago.

Shinu Kue, Certification Unit Manager
Shinu has worked at EP since 2017 and manages the daily operations of the Certification unit, which assists College Net applicants, as well as client partners. Prior to joining EP, she worked in Special Education and taught English in South Korea.

Shinu holds a B.S. in Special Education from Eastern Michigan University.

LaShera Moore, Customer Service Unit Manager
As EP’s Customer Service Unit Manager, LaShera plays a key role in supporting applicants as they pursue their academic, professional, and immigration goals. Since joining EP in 2019 as a Customer Service Representative, she has steadily advanced—first to Senior Customer Service Associate, and now as leader of the Customer Service team. Known for her empathy and clear guidance, LaShera has earned a reputation as a trusted advisor throughout the evaluation process.

A proud Chicago native, LaShera brings cultural awareness, compassion, and a deep commitment to service in every interaction. Beyond her professional work, she is also a freelance singer and actress. She holds a B.A. in Vocal Performance from Columbia College Chicago, where she honed her artistic craft—an experience that complements her dynamic, people-centered approach to both work and life.